News

July 13, 2010

TMG Helps FIs Fine-Tune Fraud Prevention with Visa Risk Manager

(Des Moines, Iowa – July 13, 2010) – Des Moines-based The Members Group (TMG) is announcing the addition of Visa Risk Manager to its fraud protection services for clients participating in Visa programs.

July 8, 2010

TMG Concludes Client Conference, Plans to Repeat Event in 2011

(Des Moines, Iowa – July 8, 2010) – With 100 percent of surveyed attendees rating TMG’s 2010 Client Conference as “very good” or “excellent,” the card-processing CUSO plans to repeat the
event in 2011.

June 25, 2010

TMG Builds Online Community to Facilitate Cards & Payments Conversations

(Des Moines, Iowa – June 25, 2010) – With this week’s launch of TMG NOW, The Members Group (TMG) connects its financial institution clients with one another for the sharing of tips, lessons learned and best practices in cards and payments programs.

June 18, 2010

Card Fraudsters Get Tricky with Travel: The summer travel months present a hot-bed of opportunity to commit credit card fraud

(Des Moines, Iowa – June 18, 2010) – In the final chapter of her three-part mini-series on fraud, Karen Postma, card risk senior manager for TMG (The Members Group), advises financial institutions (FIs) to gear up for summertime fraud by reviewing and updating their fraud strategies.

June 15, 2010

Real-Time Access, Card Personalization Drive Value for FIs - TMG Introduces MyPhotoCard Payment Card Personalization Tool

(Des Moines, Iowa – June 15, 2010) — TMG’s (The Members Group) proprietary Web-based system, Springboard, is adding a twist to card personalization systems and value for financial institutions (FIs) looking to boost their consumer choice and personalization services.

June 7, 2010

Card Fraudsters Suspend High-Tech Breaches for More Old-School Methods

(Des Moines, Iowa – June 7, 2010) – One of the attractive benefits of skimming for fraudsters is not only the millions of dollars that they can get away with, but that the process is cheap maintains Karen Postma, TMG (The Members Group), in her latest fraud white paper, "A Throw Back Threat."

June 3, 2010

TMG Marketing Efforts Recognized by American Marketing Association at NOVA Awards

(Des Moines, Iowa – June 3, 2010) – Des Moines-based TMG (The Members Group), was recently recognized by the American Marketing Association (AMA) for excellence in marketing with two Nova Awards, including Best of Category in Interactive-Social Media and second place in the B2B Campaign category.

June 1, 2010

TMG Expands Mobile Lifestyle Portfolio, Giving Cardholders More Control Over Financial Activity

(Des Moines, Iowa – June 1, 2010) — Through partnerships forged with MShift, Inc., and Visa, Inc., TMG (The Members Group) is further expanding its portfolio of products to include mobile banking and transaction alerting solutions, adding more value to the cardholder experience.

May 20, 2010

TMG White Paper Outlines Strategies for Detecting and Preventing

(Des Moines, Iowa – May 20, 2010) – An overwhelming financial problem can push a normally law-abiding person toward a criminal solution even in the best of economic times. However, during a down economy, the sheer number of people experiencing these burdens puts the risk of economic-hardship fraud faced by a financial institution (FI) at dangerous levels.

May 18, 2010

TMG Know-How Spurs Launch of First EMV Compliant Card for Client UNFCU

(Des Moines, Iowa – May 18, 2010) — The United Nations Federal Credit Union (UNFCU), cites TMG’s (The Members Group) project management skills and operational knowledge as a driving force in the introduction of the first U.S. issued, globally compliant microprocessor payment card.

April 9, 2010

TMG Develops Cardholder Profitability Tool for Credit Card-Issuing Clients

(Des Moines, Iowa – April 9, 2010) – In response to client demand, TMG (The Members Group) has developed a data tool for examining the revenue a financial institution earns from each individual account in its credit card portfolio.

April 6, 2010

TMG Adds More Credit Unions to its Credit, Prepaid Platforms

(Des Moines, Iowa – April 6, 2010) – TMG (The Members Group) has added three credit unions to its list of card services clients.

March 24, 2010

TMG Credit Union Clients Eliminate Overlimit Credit Card Fees

(Des Moines, Iowa – March 24, 2010) – Due to a new regulation permitting the assessment of overlimit fees only to those cardholders who have agreed to the fees, card portfolio managers at 95 percent of TMG’s card-issuing credit unions have discontinued the authorization of overlimit credit card transactions.

March 8, 2010

TMG Adds Card Services Personnel

(Des Moines, Iowa – March 8, 2010) – TMG (The Members Group) has added two employees to its Card Services division.

March 2, 2010

TMG Rolls Out Speaker Roster for 2010 Client Conference

(Des Moines, Iowa – March 2, 2010) –TMG (The Members Group) releases its 2010 Client Conference agenda aimed at following this year’s event theme: Future. Growth. Now. The agenda is composed of presentations tailored to TMG’s client base of financial institutions (FI) interested in enhancing their credit, debit and prepaid card programs.

February 23, 2010

Credit Union-Issued Credit Cards Capture More National Media Spotlight

(Des Moines, Iowa – February 23, 2010) – Hosting the CBS Evening News with Katie Couric on Friday, February 12, Michigan-based First Community Federal Credit Union received national attention for its revamped credit card program.

February 9, 2010

TMG Releases Paper on Managing Card Programs through a Merger

(Des Moines, Iowa – February 9, 2010) – Heeding the prediction that the pace of credit union mergers is expected to continue in 2010, TMG (The Members Group) has issued a white paper on card services management during a merger.

January 25, 2010

TMG Rewards Credit Unions for Top Gift Card Sales

(Des Moines, Iowa – January 25, 2010) – In addition to rewarding three client credit unions for top holiday gift card sales, card processor TMG (The Members Group) has named client Cornerstone Credit Union (Iowa) Most Improved for 2009 ATIRAgift Sales.

January 15, 2010

Credit Unions Add Enhanced Gift Card Programs to Plastic Products Lineup

(Des Moines, Iowa – January 15, 2010) – Five TMG Iowa credit union clients have opted to add TMG’s ATIRAgift card to their existing plastics offering.

January 13, 2010

Credit Unions Consolidate Card Services with TMG

(Des Moines, Iowa – January 13, 2009) – Recognizing the efficiencies of consolidating card services, several of TMG’s credit union clients have recently expanded their contracts with the card processing CUSO.

December 23, 2009

TMG Adds Team Member to Card Services Sales Team

(Des Moines, Iowa – December 23, 2009) – TMG (The Members Group) has added salesman Mark Kenney to its card services sales force. Kenney brings to TMG a strong background in financial card-based solutions and systems integration services.

November 9, 2009

Credit Union Staff Comfortable with Digital Conferences

(Des Moines, Iowa – November 9, 2009) – Following its first-ever virtual client conference, TMG
(The Members Group) surveyed attendees to determine how the new format was received by
participating credit unions.

November 2, 2009

TMG Recognized for Outstanding Contributions to the CU Industry & Local Community

(Des Moines, Iowa – November 2, 2009) – Employees at Des Moines-based TMG (The Members Group) are celebrating their win of a prestigious industry award this week. Selected by the Credit Union Executives Society (CUES) as Supplier of the Year, TMG was recognized for its contributions to what is commonly called the “credit union movement.”

October 30, 2009

Midland Credit Union Adds Reloadable Cards to Card Product Lineup

(Des Moines, Iowa – October 30, 2009) – Midland Credit Union, a Des Moines-based credit union with more than 4,700 members and assets of $36 million, has added reloadable cards to its lineup of plastic products.

October 29, 2009

Affinity Credit Union to Launch Reloadable Card for Hispanic Market

(Des Moines, Iowa – October 28, 2009) – Partnering with sister companies TMG (The Members Group) and Coopera Consulting, Des Moines-based Affinity Credit Union will launch prepaid reloadable cards to serve the Hispanic market. The new product – designed in part to improve Hispanic populations’ relationship with the financial sector – will be funded by a $40,000 Innovation Grant from the National Credit Union Foundation.

October 26, 2009

Citing Growth of Mobile, TMG introduces Text Message Alerts for ATIRAreload Product

(Des Moines, Iowa – October 26, 2009) – TMG (The Members Group) has added Short Message

Service (SMS) text message alerts to its ATIRAreload card product, a reloadable prepaid card

offering available to TMG’s credit union and community bank clients.

October 22, 2009

TMG Adds FI Clients to Card Processing Platform

(Des Moines, Iowa – October 22, 2009) – TMG (The Members Group) has added two financial institutions to its client list and renewed partnerships with two others.

September 28, 2009

PolicyWorks and TMG Release Vendor Due Diligence White Paper for Credit Unions

(Des Moines, Iowa - September 23, 2009) - To address the NCUA's promises to enhance examination of due diligence practices, PolicyWorks and sister company, TMG teamed up to issue a white paper on the topic.

September 14, 2009

New Card Processing Clients for TMG

(Des Moines, Iowa – September 11, 2009) – TMG (The Members Group) has added three credit

unions to its client list and renewed partnerships with three others.

August 27, 2009

TMG Adds Credit Unions to Client Roster

(Des Moines, Iowa – August 26, 2009) – TMG (The Members Group) has added three credit unions to its client list and renewed a partnership with another.

July 24, 2009

California Coast Credit Union to Issue MasterCard® PayPass™ Debit Cards

Tap & Go™ Technology Provides Cardholders Speed and Convenience

California Coast Credit Union today announced it is providing members with MasterCard® PayPass™ contactless payment technology on its debit cards. The PayPass-enabled cards offer California Coast Credit Union’s cardholders a faster, secure way to pay and a more convenient shopping experience by enabling Tap & Go™ payments.

July 15, 2009

TMG Announces a Twist for 2009 Client Conference

With more than 85 percent of attendees reporting an excellent or very good impression of TMG’s 2008 Client Conference, the CUSO has announced plans to repeat the event in 2009. But this year the company will host the event remotely, inviting credit unions executives to attend via the Internet.

March 31, 2009

Citizens Community Credit Union Renews Card Processing Contract with TMG

Fort Dodge, Iowa-based Citizens Community Credit Union recently renewed its debit card processing contract with Des Moines-based TMG (The Members Group), which has been the credit union's credit and debit processor for nearly 15 years.

March 30, 2009

Plastic Rewards White Paper Gives CUs Tips on Stepping Up Perks

TMG has issued a white paper on enhancing credit and debit card rewards programs.

March 30, 2009

TMG Rewards Credit Unions for Top Gift Card Sales

TMG has rewarded 10 credit union tellers and five credit union branches with top gift card-sales honors stemming from the company’s third annual ATIRAgift^SM holiday sales competition.

March 18, 2009

TMG Rolls Out Fraud & Risk Analysis Service for Credit Union Clients

In an effort to help credit unions better manage credit and debit card fraud, TMG (The Members Group) is today rolling out its customizable Fraud & Risk Analysis program.

March 3, 2009

Reloadable White Paper Pertinent for Credit Unions in Down Economy

To get credit union leaders thinking about growth during trying economic times, TMG (The Members Group) has issued a white paper on reloadable card programs.

February 25, 2009

America First Credit Union Renews Gift Card Program with TMG

One of the largest credit unions in the country, America First Credit Union, has renewed its prepaid gift card partnership with TMG.

February 17, 2009

Spectrum Federal Credit Union Converts Debit and ATM to TMG Platform

Spectrum Federal Credit Union recently converted its debit and ATM processing to TMG, which has been the credit union’s credit card processor for nearly 15 years.

January 8, 2009

TMG Shares Plans for 2009 Client Conference

With more than 85 percent of attendees reporting an excellent or very good impression of TMG’s 2008 Client Conference, the financial services organization has announced plans to repeat the event in 2009.

October 13, 2008

TMG Sends Computers to Flood-Affected Iowa Town

The technical operations staff at TMG has donated 20 computers and monitors to Vatterott College for the "PCs for Parkersburg" equipment drive. The drive was organized by Vatterott College to help victims of the tornadoes and floods that swept through central Iowa this summer.

October 6, 2008

TMG Joins PCI Security Standards Council as Newest Participating Organization

TMG announced today that it has joined the PCI Security Standards Council as a new participating organization. As a Participating Organization, TMG will work with the Council to evolve the PCI Data Security Standard (DSS) and other payment card data protection standards.

October 2, 2008

TMG Moves Fraud Department In-House

TMG has completed the in-house migration of its Fraud Detection Center. The 24x7 center handles credit and debit card fraud prevention and detection, as well as case work for TMG Financial Services’ clients.

September 17, 2008

TMG Builds New Web Site to Focus on Credit Union Users

TMG has redesigned its Web site to make the CUSO’s expertise more readily available to credit unions and other financial institutions. Among the features accessible at the new site are industry white papers, client case studies and the company’s blog, The Payment Industry Insider.

August 25, 2008

TMG Expands Prepaid Offering with Reloadable Cards

TMG is expanding its prepaid product line by announcing the availability of general purpose reloadable cards to its credit union clients. The reloadable card service, called ATIRAreload, allows cardholders to load money onto the card and use it almost anywhere Visa debit cards are accepted.

July 22, 2008

TMG Expands Prepaid Offering with Payroll Cards

TMG is expanding its prepaid product line by announcing the general availability of payroll cards to its credit union clientele. The pay card service, called ATIRApay, already has more than 40,000 U.S. employee cardholders, acquired during the product’s year-long pilot program.

June 17, 2008

Credit Union Service Organization TMG Recognized as Best Place to Work

TMG has been named one of the best places to work by the Des Moines Business Record. The business magazine placed TMG in the top three on the list of best places to work among large companies in central Iowa.

June 9, 2008

TMG’s Jeff Russell to Forecast Future CU Member Payment Habits at Upcoming Symposium

Jeff Russell, vice president of strategic development for TMG, has been invited to speak at an upcoming symposium created to discuss how credit unions will deliver financial services in the future.

May 6, 2008

TMG Achieves Visa USA Cardholder Information Security Program Compliance

TMG has achieved compliance with the Visa USA Cardholder Information Security Program (CISP). The CISP program aims to secure Visa cardholders data wherever it resides, requiring that members, merchants and service providers maintain the highest information security standards.

April 7, 2008

Pacific Resource Credit Union Selects TMG for ATM & Debit Card Processing

Pacific Resource Credit Union has signed a long-term contract and converted its ATM and debit card processing to TMG, successfully moving all of their card services to one provider.

April 7, 2008

TMG Adds Executive-Level Talent

TMG proudly announces the addition of two new staff members. Joining the company’s team are Sara Petty as vice president of strategic development and Donna Rehtmeyer as director of new client partnerships.

February 14, 2008

2008 TMG Client Conference Agenda and Speakers Announced

TMG announced its 2008 Client Conference will be July 15-17 in San Diego. First Data, KPMG, Sandler O'Neill and Partners and Coopera Consulting will all have speakers leading panel discussions at the event.

February 13, 2008

ATIRAgift Card Sales Double for 2007 Holiday Season

“Credit union members are truly embracing Visa branded prepaid debit cards,” said Jeff Falk, director of product development for TMG.

February 11, 2008

TMG's ATIRAgift Card Wins Paybefore Award

TMG’s ATIRAgift card program has been announced as a Paybefore award winner in the “Best Materials Design and Presentation” category for its 2007 holiday marketing campaign titled, "Busy Holiday."

January 18, 2008

TMG Releases Gift Card White Paper

The busiest season may be over for open loop gift cards, but that doesn’t mean credit unions should wait another year to offer a solution says a new white paper released by TMG.

December 14, 2007

L.A. Financial, First Future Extend Processing Contracts

L.A. Financial Credit Union and First Future Credit Union have signed long-term contract extensions with TMG.

December 10, 2007

Strong Gift Card Sales Kick Off Peak Season

Early sales figures indicate large numbers of consumers are electing to purchase gift cards that offer the freedom of redemption at a variety of retailers instead of a single retailer. Since Black Friday, the 55 credit unions offering TMG's ATIRAgift cards have sold nearly 15,000 instant issue gift cards with an average load of more than $90 a card.

November 16, 2007

Credit Unions Select ATIRAgift Program

TMG has announced seven new credit unions from around the country will be offering Visa-branded ATIRAgift cards to their memberships this holiday season.

November 5, 2007

TMG Announces New Card Processing Partnerships

Four credit unions have chosen TMG for their card processing solutions. Conversions took place for IH Mississippi Valley, Moline, Ill. (credit and debit); Orlando FCU, Orlando, Fla. (credit); VA Desert Pacific FCU, Long Beach, Calif. (credit); and, Deere Employees, Moline, Ill. (debit).

October 23, 2007

TMG Launches Payment Industry Blog

TMG has launched “Payment Industry Insider,” a blog directed towards credit union professionals who want to stay informed regarding the latest trends impacting financial institutions.

October 19, 2007

TMG Signs Several New Credit Unions to Use ATIRAgift

TMG has signed several credit unions in the last 30 days to use the ATIRAgift card product - just in time for the holidays.

October 11, 2007

TMG, 11 Central Iowa Credit Unions Partner to Build Habitat for Humanity House

TMG and 11 credit unions from around Central Iowa are the premier sponsors for a Habitat for Humanity house in Des Moines. This is the second Habitat for Humanity home TMG has built.