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Management Team

The Members Group (TMG) is dedicated to creating customized, technology-driven card processing and payment solutions for credit unions and community-based financial institutions across North America. Innovations in fraud management, loyalty programs, alternative payment systems and analytic reporting, and the competitive advantages they create, have helped TMG forge a new standard in offering cutting-edge credit, debit, ATM, prepaid card products and a P2P payment solution. Our commitment to creating successful partnerships with our clients is evident in the testimonials and success stories they share.

Several members of our management team have been working for TMG (or its predecessor organizations) since they were originally founded in 1986. That tenure illustrates the commitment our management has to our company and the credit union industry.

Shazia Manus

Shazia Manus

Chief Executive Officer

Shazia Manus is CEO at TMG. In this role, Shazia works to maintain TMGs position as a leader in the payments industry. A former credit union CEO, Shazia knows what it takes to make community financial institutions thrive. She applies this knowledge every day at TMG, helping financial institution clients... [Read More]
Chris Gunnare

Chris Gunnare

Senior Vice President Sales and New Business Development

Chris Gunnare is Senior Vice President Sales and New Business Development at TMG. In this role, he is responsible for strategic growth, as well as outreach designed to create successful, long-term partnerships and build TMGs client base. He has more than 20 years of experience in account management, allowing him... [Read More]
Sara Petty

Sara Petty

Senior Vice President Client Development

Sara Petty is Senior Vice President Client Development at TMG. As a member of the TMG team since 2007, her responsibilities include managing the Client Relations and Client Liaison teams to achieve outstanding client satisfaction. Sara has been involved in the financial services industry for 25 years, specifically in the... [Read More]
Cynde Urness

Cynde Urness

Senior Vice President Product Management

Cynde Urness is Senior Vice President Product Management at TMG. She is responsible for all client services activities including, project management, product management and marketing. In her role, Cynde's expertise and knowledge help her manage the delivery and implementation for many of the products and services that TMG develops. Cynde... [Read More]
Todd Herren

Todd Herren

Vice President Technology

Todd Herren is Vice President Technology at TMG. Since joining TMG in 2003, Todd is responsible for overseeing all activities within the information technology department including, application development, business intelligence, technology infrastructure and technical help desk. He is also responsible for strategic planning and product management functions related to all... [Read More]
Aris Jerahian

Aris Jerahian

Vice President Client Relations

Aris Jerahian is Vice President Client Relations at TMG. Since joining TMG in 2004, Aris continues to lead his team to establish a long-term successful partnership with credit unions. His strategic focus is to help credit unions be successful at their product offerings by obtaining maximum value from TMG's products... [Read More]
Jeff Karpinske

Jeff Karpinske

Vice President Finance

Jeff Karpinske is Vice President Finance at TMG. In his role, Jeff oversees the finance and accounting functions as well as emphasizing continuous improvement principals throughout the organization, and the methodologies for executing strategy. Jeff has over 18 years of experience in management consulting and executive leadership in a broad... [Read More]
Brian Scott

Brian Scott

Vice President Sales

Brian Scott is Vice President Sales at TMG. In his role, he leads a nationwide sales team that works with credit unions to create competitive card programs for their members. Brian has been instrumental in the company's growth and turning TMG into a leader in card processing for credit unions.... [Read More]
Jeff Russell

Jeff Russell

Senior Advisor

Jeff Russell is Senior Advisor at TMG. In this role, Jeff plays an active role in the business strategy and new initiatives for TMG, as well as overseeing TMGs technology and product development areas. He also leads the strategic partnership and investment in Dwolla Corp. for TMG, as well as... [Read More]
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