As quickly as your business changes, you need a partner who can help you keep up and stay ahead of those changes. TMG offers you beneficial podcasts to provide a library of resources on a multitude of subjects affecting your financial institution.
The Year of the Data Breach
TMG's fraud expert Nicole Reyes joins the podcast to bring community financial institution leaders up-to-speed on the latest card fraud threats and solutions in what has been coined the year of the data breach.
Mobile Payments Behind the Scenes
Hear from TMG's mobile expert Brian Day on what's happening in mobile payments, not just in the headlines, but behind the scenes, as well. Brian cuts through the noise, breaks down some of the tech jargon and provides financial institution leaders with information on what's most important for them to know as they navigate a changing payments ecosystem.
Three Ways to Use Data Analytics at Your CU or Bank
TMG's Dan Lozier joins us to share how his financial institution clients are leveraging data analytics strategies to optimize their payment portfolios.
The Multifaceted Hispanic Marketplace
Guest, Miriam De Dios, CEO of Coopera, talks through the many different and emerging segments of the critical Hispanic marketplace. With an eye on the importance of these market segments to community financial institutions, Miriam explains how credit unions and community banks can best serve Hispanic members of Gen Y, small businesses and underserved communities.
How Your Colleagues are Preparing for EMV
TMG Director of Client Relations Dan Lozier shares three different ways community financial institutions are preparing for the country's migration to EMV chip cards.
Preparing for Compliance: What the Future Holds
Jeff Andersen, regulatory counsel for TMG's sister company PolicyWorks, shares his insight into the most-likely movements to be made by the Consumer Financial Protection Bureau (CFPB). With an eye on the next several years, he talks through the signs that point to CFPB action in several different payment areas, including credit and debit cards, overdraft programs, prepaid cards and mobile payments.
The Future of Payments
TMG's Brian Scott shares insights on several emerging trends affecting the way consumers prefer to make payments, pay bills and send money. He discusses the latest developments in mobile payments and the opportunities for credit unions and community banks to get involved now.
TMG's Brandon Kuehl provides an update on the EMV landscape, discussing the how, why and when of issuer's switch from magnetic-stripe to chip credit and debit cards.
Earning Cardholder Loyalty in a Competitive Marketplace
TMG Director of Client Relations Matt Flynn shares insight on changing consumer expectations from card rewards programs. He discusses the cultural trends that are driving development of new innovations in rewards and how financial institution issuers can best position their programs to earn loyalty.
Strategic Planning for FIs: Answering the Big Questions
As a follow up to her white paper, "Stragegic Planning's Big Questions," former credit union CEO and current CEO of payments processor TMG, Shazia Manus, will discuss several tactics for helping financial institution (FI) leaders harness their vision, develop their value propositions, focus on their core competencies and secure the resources to achieve strategic growth.
The Changing Card Fraud Landscape
TMG's Nicole Reyes, senior Falcon analyst and fraud expert, discusses how the country's move to EMV chip-cards (and other trends) are reshaping fraud detection and prevention strategies.
Serving More Consumers with Prepaid Cards
TMG's Retail Payments Product Manager Konrad Christensen talks prepaid issuance for community financial institutions. He discusses trends in consumer preferences and behaviors, new entrants to the prepaid marketplace and best practices for offering a suite of prepaid card products to today's banking customer.
Data Analytics for Credit & Debit Card Portfolios
TMG's Todd Herren explores the once cost-prohibitive tactic of data analytics for powering credit and debit card portfolios. Now available to small and mid-size issuers, data analytics is a powerful tool for helping credit unions and community banks differentiate their cards in an increasingly competitive market.
Digital Wallets: Where to Place Your Bets
Brandon Kuehl, TMG's digital payments expert, discusses topics such as digital wallets, smartphone payments and the challenges facing mass adoption.
Say Cheese! How Photo Cards Are Boosting Walletshare
TMG's Konrad Christensen talks through the benefits of offering personalized photo cards. Credit unions and community banks not only realize increased loyalty and upped transaction activity; they also have an opportunity to earn income with reasonable fees that consumers are willing to pay.
Prepaid and the Hispanic Market
TMG's Konrad Christensen talks through the benefits prepaid products bring to Hispanic cardholders -- an increasingly important demographic for credit unions and community banks looking to grow and to lower the average age of their customers.
Second Glance: Taking a Closer Look at Cardholder Behavior
TMG's Brian Scott talks through deep data diving for credit unions and commuinity banks that issue credit and debit cards. How can taking a closer look at transaction behavior on an individual cardholder level boost profitability and loyalty in a post-Durbin world?
How to Fight Off Fraudsters
TMG's Nicole Reyes shares the latest trends in card fraud and tips on how financial institutions can stay ahead in the fight against them.
The Triple Play: Mobile Banking for Every Consumer
TMG's Brian Day discusses how financial institutions should investigate their customer base's current (and near-term) use of smartphones to access account information and initiate banking activity.
Dwolla: Mobile, Online & Social Payments for FIs
TMG's Brian Day answers questions about Dwolla. What exactly is it, and how can your community-based financial institutuion put it to work for your customers?
Gift Cards: Thinking Outside the Gift Box
TMG's Konrad Christensen talks gift card reselling for community banks and credit unions.
Reloadable Cards & The Consumers Who Want Them
TMG's Konrad Christensen discusses the benefits of a reloadable prepaid card program and the specific consumer groups it attracts.